Privacy Policy

Information We May Collect

When you use our website, request a field trip, schedule a teacher preview, contact museum staff, or use our online booking tools, we may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• School, district, or organization name
• Job title or role
• Requested visit date or time
• Estimated group size
• Grade level or age group
• Educational interests or requested tour topics
• Information you provide in comments, questions, or other booking fields

We ask that users avoid submitting confidential or sensitive personal information unless specifically requested by museum staff for a legitimate program-related purpose.

How We Use Information

Information submitted through the website or our scheduling tools may be used to:

• Schedule and coordinate museum visits
• Communicate with teachers, schools, and other visitors
• Respond to questions and requests
• Plan field-trip logistics
• Prepare appropriate educational programming
• Coordinate teacher preview visits
• Provide requested museum resources or information
• Maintain administrative records related to museum programs
• Improve our educational programs and visitor experience
• Conduct future museum outreach regarding educational programs, field trips, events, resources, or other museum-related opportunities

We do not intend to sell personal information collected through the museum website.

Online Scheduling

The museum uses Microsoft Bookings to manage scheduling, visit requests, and related communications.

When you use Microsoft Bookings, the information you provide may also be processed by Microsoft in accordance with Microsoft's applicable privacy policies and service terms.

The museum uses Microsoft Bookings to help manage educational visits, teacher preview appointments, and related communications.

Information About Students

The museum website and online booking tools are primarily intended for use by teachers, school representatives, parents or guardians, and other adults coordinating educational visits.

Unless specifically requested by museum staff, teachers and other users should not submit personally identifiable information about individual students through the museum website, Microsoft Bookings, or general email communications.

Sharing of Information

The museum may share submitted information with museum employees, staff members, docents, or service providers when reasonably necessary to coordinate a visit, respond to a request, provide educational programming, conduct museum outreach, or administer museum operations.

We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of the museum or others.

We do not intend to sell or rent personal information to third parties for their independent marketing purposes.

Email and Communications

If you provide an email address or phone number in connection with a museum visit, booking, or inquiry, museum staff may use that information to communicate with you about your request, scheduling, educational programming, museum resources, upcoming opportunities, or other museum-related information.

The museum may also use contact information provided by educators, schools, or other visitors for future outreach regarding museum programs, field trips, events, and educational resources.

If the museum later offers separate newsletters or broader promotional communications, additional notice or consent may be provided where appropriate.

Website Analytics and Cookies

The museum website may use basic technical information necessary for the website to function properly.

If the museum later adds analytics, tracking technologies, advertising services, or other tools that collect additional visitor information, this Privacy Policy may be updated to describe those practices.

Data Retention

The museum may retain information for as long as reasonably necessary to coordinate visits, maintain administrative records, conduct museum outreach, respond to inquiries, and support museum operations.

Because the museum does not currently maintain a formal public data-retention schedule, retention periods may vary depending on the type of information and its operational purpose.

Data Security

The museum takes reasonable steps to protect information submitted through its website and online services.

However, no website, email system, or online service can guarantee absolute security. Users should avoid submitting highly sensitive information through standard website forms or email unless specifically instructed to do so. The World Wildlife-Heritage Museum® will never ask you for your password, financial information or any other security related information.

Links to Other Websites

The museum website may contain links to third-party websites or services.

The World Wildlife-Heritage Museum® is not responsible for the privacy practices or content of websites operated by third parties. We encourage users to review the privacy policies of those services when appropriate.

Changes to This Privacy Policy

The museum may update this Privacy Policy as its website, educational programs, or online services change.

The most current version will be posted on the museum website with an updated effective date.

Contact Us

Questions regarding this Privacy Policy or the museum's handling of information may be directed to: